WorkL: Employee safety concerns increase for travel and leisure workers in Q1

IsraelThe Employee Experience Platform, which measures, tracks and improves employee engagement and employee happiness at work, shows that the average security risk score for employees working in travel and leisure increased to 31% in Q1 2023, compared to the average score in Q4. 28% from 2022. That compares with the global average reduction in health risk in the first quarter to 33 percent, down from 34 percent. The sector’s performance is currently below the global average, so this should serve as a warning to the industry to closely monitor employee flight risk.

news from Q1 2023 Travel and Leisure Insights Report At WorkL, in the first quarter of 2023, more than 200 travel and leisure employees reported that, including reward and recognition, information sharing and empowerment, among WorkL’s six workplace happiness levels, decreased in Q1 compared to 2022, resulting in an overall travel and leisure participation score of 1%. Down to 70%, the global average is currently 71%. In perspective, globally WorkL saw a 0.7% drop in employee engagement scores, largely due to rewards and recognition and well-being.

In contrast, travel and leisure workers are scoring high in job satisfaction (72%) and pride, the only six measures that saw an increase this quarter.

The risk of flight for retail employees fell by 2% to 23% in Q1 – meaning almost a quarter of employees in this sector are at risk of leaving their current role in the next 9 months. This figure is in line with the average global flight risk trend, which showed a 0.2% decline in Q1.

When the results are broken down by demographics, the travel and leisure sector saw a decrease in female worker participation (from 1.3% to 71%) and an increase of 4% (68%) for males. Women in this sector are happier in their jobs compared to men, which will give managers a solution in the coming months. BAME employees saw their employee engagement scores drop from 5% to 69% compared to white employees who dropped from 3% to 70%. Employees aged 55-64 saw a 22% drop in their engagement scores, which again, needs to be addressed by managers. Even more alarming is the news that disabled workers’ participation scores dropped from 12 percent to 64 percent, compared to 71 percent for non-disabled workers.

Lord Mark the priceWorkL’s founder comments on the findings; “It’s great to see workers in this sector seeing a reduction in flight risk, but it’s worrying that staff participation by disabled workers is dropping significantly. My advice to managers in the travel and leisure sector over the next six months is firstly how to improve engagement with people with disabilities, and It’s about using industry data and comparing where and what needs to improve in employee engagement overall.”