Surveying companies need to rethink business travel programs – rental jobs

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According to the study, most travel managers use frequently rented cars (82%) and riders-ups (70%) for business trips.  - Photo: Canva

According to the study, most travel managers use frequently rented cars (82%) and riders-ups (70%) for business trips.

Photo: Canva


As corporate travel and meetings take place over time, businesses need to think about how to implement their travel plans – or re-implement them – especially when it comes to land transportation.

A study by Uber Business and the International Trade Travel Association (GBA), “Corporate Travel Returning Land Transport Evolution and Other Emerging Business Travel Articles” highlights the concerns and comments of travel executives at some large companies.

“Enterprise travel is on the rise. Uber Airport travel accounts for 13% of total mobility in Q1 2022, up 166% from last year,” said Susan Anderson, Uber’s global head of business. And it is important to reconsider their policies, so that they fit into the new era in which we are working. This is our hope. The findings of the report may provide travel managers and other business people with the insights and information they need to develop flawless and efficient travel programs that exceed the requirements of the changing world.

When thinking about their organization’s current land transport management approach, survey respondents identified some of the strengths of their travel programs – as well as significant areas for improvement.

  • Rideshare and rental cars are at the top of the list. Most travel managers report that their company’s employees frequently use rental cars (82%) and ridership applications (70%), but less than half (48%) employees frequently use taxis.
  • Most travel policies sometimes allow driver / black car service (74%), premium sharing (68%) and premium / luxury rental cars (51%). About one-third of their company’s employees “occasionally” or frequently use driver transportation (36%) or premium riding sharing (30%).
  • Half of the travel plans (49%) currently have a business account with the Ridshire platform and one-third (35%) account for it. The most important characteristics mentioned by travel managers are reporting (76%), integration with cost platforms (69%) and ability to implement company policies (62%).
  • Most (84%) say sustainability is at least somewhat important in the design of their travel plan, while 50% say it is very, very important.
  • Although travel plans are a long-term priority, not everyone is willing to pay a high price for more lasting results. With only 6% of respondents, the company now allows its employees to spend more on sustainable travel options and plans to spend an additional 26%.
  • Ninety percent of respondent workers are more (30%) or at the same demand (60%) compared to the pre-epidemic period – including vacation days for business trips.

Compared to two years ago, 75% of employers focused on travel safety, 55% more focused on social responsibility, and 53% focused on compliance with travel policy, the study found.

“As we go through the epidemic, business and travelers have changed, and the company’s travel plans need to improve accordingly,” said GBTA CEO Susan Nufang. “This study focuses on some important and considerable issues that may arise as companies and business travel departments move forward with business travel.”



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