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In 2020 and 2021, travel consultants were once again plagued by the Covenant-19 epidemic and the dramatic decline in travel.
Instead of rejoicing in the return of traditional commissions from the increase in demand for airlines, agents have made tough decisions at Cantas Airways and many other major carriers.
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Significant reduction in commission percentage.
According to a story in the Australian Daily Mail, Quantas has demonstrated what it will do on Friday in May, reducing commissions from just 5 percent to one percent – and 80 percent.
Emirates, Air New Zealand, Singapore Airlines, Katie Pacific and American Airlines are also planning to follow suit, according to the statement.
Apparently, the move was to save the airline more money. But the return could be more expensive – at least one travel consultant says she thinks twice before booking a client in Kantas.
“Turning on the PC is not worth it,” said Jodi Fast, director of Meridian Travel and Cruz. “Non-payment agents, well, they can start packing their tables now.”
There are still a few airlines that pay fair commissions, but he said he is quick to point out that the decline could be a death knell for the travel consulting industry. She hopes the traveling public will understand the difference a travel agent can make, such as getting that midnight phone call and jumping into action for the client, otherwise she may have been waiting for a call center representative for hours.
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