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“After careful consideration, we are closing some stores in locations that have experienced a high number of challenging incidents,” a spokesperson told CNN Business in an email.
The stores are in Seattle; los angeles; Philadelphia; Washington, DC and Portland, Oregon will close at the end of July.
Our staff are seeing firsthand the challenges our community faces – personal safety, racism, lack of health care, a growing mental health crisis, increasing drug use and more, they wrote. Country, we know these challenges can sometimes play out in our stores as well.
“Read every incident report that they provide,” Stroud and Nelson added, adding, “It’s a lot.”
They wrote that the company is offering active shooter training and other types of training to make employees feel safe in stores.
When it can’t create a safe environment in a store, Starbucks will close it permanently, the letter said. In those cases, the company moves employees to neighboring stores.
A new era for Starbucks
“We need to reinvent Starbucks for the future,” he wrote, adding that the company must improve the employee experience “with respect.” He added that based on the opinion of the employees, the company strives to create “safety, welcome and kindness for our stores”.
But the initiative of the associations was only growing.
In the year As of June 24, the NLRB has certified unions with more than 3,400 hourly workers at 133 Starbucks stores. They and 15 places on the association confirmed decisions. Selections are underway for dozens of additional stores.
As for those store closings, a company spokesperson said at the time that Starbucks opens and closes stores as normal, without giving a specific reason.
“Our local, state and national leaders are working with humility, deep care and urgency to create the store environment our partners and customers expect from Starbucks,” a Starbucks spokesperson said in June.
In its most recent fiscal year, Starbucks opened 449 new locations and closed 424 U.S. locations, or about 5% of its total.
—CNN Business’ Chris Isidore and Ramisha Maruf contributed to this report.
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