Buddy Handako, a serial entrepreneur, spent over 10 years building several e-commerce and e-payment platforms in Australia before returning to his native Indonesia in 2015.
“I have seen e-commerce grow rapidly in Indonesia, and digital payment services are emerging. However, there are still many problems with logistics. For example, sellers have to go to a distribution counter, fill out some forms and wait in line. It could be a problem, Handako said. CASIA.
A.D. In 2016, Shipper began building a logistics platform with co-founder Phil Opamuratawongse. A.D. Launched in 2017, the platform provides a dashboard that allows e-commerce sellers to receive delivery services at an affordable price, manage shipments, and monitor shipping status from multiple providers on a single dashboard.
High shipping costs are a barrier to wholesale e-commerce adoption, especially for small and medium enterprises, so Shipper wants to help online retailers “grow their business with reliable logistics services at affordable prices,” Handako explained.
“In addition to small and micro corporations, we work with a number of corporations, including major third-party logistics (3PLs) companies that can use our agent network.”
Expansion to warehouse services.
The startup decided to touch on warehouse services in 2018, after experiencing a steady “double-digit growth rate,” Handako said.
“As the e-commerce industry matures, we believe that the number of buyers will increase, and the number of products to be traded will increase.
Shipper is currently located in 70 cities in Indonesia, with about 2,500 logistics providers, 50 supplement centers and 25,000 online vendors on the platform.
The Covenant-19 epidemic has affected all sectors of the economy, including the global logistics sector, and some warehouses have been temporarily closed due to the closure of warehouses. However, Shipper reported an increase in demand in the last mile, especially in retail products such as medical equipment and donations.
The outbreak has also forced the company to adjust some of its plans, including expanding it to new markets such as Thailand, Vietnam and the Philippines. “These three countries have faced similar logistics challenges in Indonesia, and we have established relationships with a number of local partners. The plan is still in place and we will see it again next year.
However, Shipper Million, basis Crunchbase.
Increase in targeted purchases
In September, Shepherd Dana Delivery, a new logistics service, partnered with Dana Digital Payments to enable sellers to order through Dana Platform and pay using Dana Mobile Wallet.
In October, Shipper acquired a local storage launch package and the last mile delivery company Porter. The purchase will enable Shiper e-commerce vendors to offer more storage and complementary solutions than the main shipping solution, the company said. Shipper’s goal is to increase the number of supplementation centers to 200 and the agent network by 10,000 by the end of 2021.
The logistics technology sector in Indonesia is making good progress in the last two years due to the large number of startups in the sector. In addition to the sender, other newly funded startups are Cargo, Warexics and Logistics. Handoko is confident that the industry will continue to grow as the competition intensifies over the next few years.
“Logistics is a very active sector. There are at least 60 different logistics departments and each has its own effectiveness issues. Logistics technology is still in its infancy, so its potential for growth is enormous. I think with a lot of money coming into this industry, there are a lot of players in the special supply chain who are focused on certain areas.
“In addition, the government is currently attracting foreign investors to open factories in Indonesia, so we will have more supplies, which will create more opportunities for logistics companies,” Hanoko added.
In the short term, the company will continue to grow its products and services, and Handoko hopes to make a profit soon.
“We have a playbook for the two major businesses, and we have raised it to the level we want. So now is the time to hit profitability,” he said.
This article is part of KrASIA’s “Startup Stories” series, where KrASIA writers talk to the founders of technology companies in South and Southeast Asia.