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SACRAMENTO – A massive winter storm ripped through the country, killing dozens. The powerful system is disrupting the friendly skies as more travelers rush from airports to catch their flight.
At Sacramento International Airport, Southwest Airlines Passengers are among the worst affected.
“We’re here now because our flight was canceled yesterday,” Ben Rodriguez said. After two consecutive days of delays, he and his partner decided to return home to Solano County.
For Jarrett Gove, he and his wife decided to take a drive to Las Vegas.
“We’re alive, we’ve got our health,” he said. “It will. At least we’re going home with our luggage.”
In some cases, travelers don’t even try to get home yet.
“For me, I was just trying to get to the next vacation,” said Texas resident Eduardo Gutierrez.
He told CBS13 he flew from Palm Springs to San Diego with the intention of returning to the Lone Star State. He later explains that he was told he could get a connecting flight from Sacramento.
“Now it’s a three-day wait,” he said.
The airline said people can request a full refund or receive credit for canceled flights, which will not expire. But for those who sleep at the airport, they only think about getting home.
Asked how long it would take to get the network back on track, the airline said it could not predict the outcome at the moment.
“We were trying to get on our flight,” said Shawn Smith of Sacramento. But there are no pilots.
We’re getting answers to what’s behind the delays and cancellations.
A spokesperson for the airline told CBS13 it was having trouble getting crew members to the scene.
Due to this, a major change is expected in the flight schedule.
As frustrations mount, AAA recommends people consider travel insurance.
“These are cases where you can’t make your flight or something spectacular happens with your flight,” said John Traynor, a spokesman for the car club.
Even if you miss your flight, travel experts say, it can cover things that aren’t covered by airlines, like an act of nature that destroys planes.
Meanwhile, flyers try to avoid this violence.
“We’ll fix it somehow,” Gutierrez said.
Shawnte Passmore
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