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Businesses that have been around for a while know that early technology decisions can have long-term implications. From migrating workloads to rewriting applications, it’s hard for technology teams to change course or change direction.
Brand name Leach Recently wrote about the impact of early technology decisions at Stripe, as the organization changes, the technology base remains the same. Leach became part of Stripe’s engineering team in 2015 before joining Crunchy Data last year as a software engineer.
When companies choose to modernize, they have many decisions to make, from the planning stage to vendor selection and whether or not to provide assistance.
“Bad decisions may not be fatal, but it may take a CIO a while to recover,” he said. Monica Sinha, VP Analyst at Gartner
According to August, nine out of 10 IT leaders find application updates extremely or somewhat challenging. Texture survey Questioning 150 IT leaders at companies with at least 1,000 employees. IT leaders say challenges range from identifying the right tools and technologies, staffing, vendor selection, training on new systems to securing management support.
A wrong move can have consequences, that waste resources, time or money.
“WIn today’s rapidly changing environment when it comes to making new technology decisions, CIOs must be careful not to fall into the downward spiral of cost, Sinha said in an email. “Early discussions can lead to situational blindness and confirmation bias, where only the facts that confirm and support the decision are considered.”
Instead of doubling down on decisions, Sinha said, businesses should push to move away from sinking investments and into something more promising.
The more a company invests in a decision, the more likely it is to wait and see if it eventually works out. But the expected benefits are not guaranteed, according to Sinha.
But change comes with a cost.
“Any time you uproot your business and move it to another location, there’s a cost in time, effort and resources — just in moving systems,” said Brian Jackson, director of CIO research at Info-Tech Research Group.
Weighing the cost of staying put against the potential benefits or harms is an important part of knowing what action to take next, he said.
One way businesses can reduce vendor or platform lock-in is by taking a modular approach to IT infrastructure. This way, businesses are not dependent on suppliers to solve all their needs.
If a service provider becomes too expensive or is no longer necessary, the business can switch to another or terminate the relationship without affecting everything in the process, Jackson says.
The success of modernization planning ultimately depends on the planning process.
“Migrating to a new technology can be a daunting task, but with a roadmap in place, CIOs are better equipped to make decisions that help ensure the migration is successful,” Sinha said. This may seem obvious, but a surprisingly large number of IT teams continue to strategically evolve technology with little planning.
According to Sinha, part of the planning process involves designing and executing Proof of Concepts (PoCs). Technology leaders can use PoCs to validate assumptions, test strategic requirements, accelerate decision-making, and avoid costly mistakes.
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