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“My Economy” tells the story of the new economic normal from the perspective of the people trying to make it, because we know that the numbers that really matter are only in your economy.
When Joe Runyan, co-owner of Hanger Cleaners in Kansas City, Missouri, opened his dry cleaning business in 2004, “the stores weren’t producing enough volume to justify the size of the processing plant they had.”
But he tried a pickup and delivery service, which proved successful.
“We grew like crazy in the first year, and 70% to 75% of our material volume comes from our data and delivery services.” Right now, Runyan said, Hangers is struggling with labor issues — trying to find the right employees or staying competitive with wage increases.
“We try to stay ahead of the curve, but man, when we lose someone or need someone because of growth, it’s going to be very difficult to find someone to fill those gaps.”
Let us know how your economy is doing using the form below, and your story may be featured in a future “My Economy” issue.He said.
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