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Resorts World Cruises has implemented iTravel Cruise Enterprise Reservation, IBS’ next generation guest centric cruise reservation system. The platform is set to change how cruise lines are packaged and back-end operations to respond to ever-changing passenger needs.
Resorts World cruise launched. June 15, 2022from Marina Bay in Singapore, starting with two-three night cruises. Resorts will deliver the ultimate cruise adventure aboard Genting Dream, ‘Resorts Cruising on the Seas’ is the first ship among the planned ships, expanding the land experiences from the Resorts brand – 46 properties, 8 countries, 4 continents and 80 million visitors. One year – to the seas of the world.
As a new dynamic lifestyle cruise brand, Resorts World Cruises is committed to deploying a modern and fully digital landscape to increase efficiency and implement transformational services to meet the needs of today’s consumers. Michael GohPresident of Resorts World Cruise. “The flexibility of the iTravel Cruise platform and its future roadmap, along with its excellent partnership approach, made IBS Software the ideal choice for us.”
“We’re seeing a trend where high-end hotel chains and resorts are starting cruise operations. To their advantage, a favorite leisure brand has a loyal customer base that doesn’t hesitate to launch a new property. It’s happy to support one.” of Asia The best hospitality brands when it comes to the cruise industry,” he said. Ashish KoshyVP and Head of Tourism and Cruise Industry Solutions at IBS. “I Travel Cruise Resorts enables World Cruises to digitally connect and personalize their engagement with guests throughout the journey lifecycle. It’s a truly exciting partnership for us, and we’re incredibly proud to be selected for this initiative.”
Enabling the new cruise digital transformation, iTravel Production Suite enables cruise lines to finally put a digital strategy in place to engage with guests at every stage of the travel lifecycle, including planning, marketing, port, on-board technology. and steps after the trip.
For more information on the next-gen digital platform for tours and cruises, please visit: https://www.ibsplc.com/product/tour-and-cruise-solutions/
Photo: https://mma.prnewswire.com/media/1862742/RWC_Travel_Cruise.jpg
Logo: https://mma.prnewswire.com/media/1169353/IBS_Software_Logo.jpg
Source IBS software
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