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new york, September 6, 2022 /PRNewswire/ — Columbia Business School W. Edward Deming announced the Center for Quality, Productivity and Competitiveness Tim SteinerCEO and Founder of the Ocado Group and Kathy WardenNorthrop Grumman’s Chairman, CEO and President Receive the 2022 Deming Cup for Operational Excellence Award Columbia University Low Library Rotunda lit. October 25.
The Deming Cup 2022 honorees are Tim Steiner, CEO and Founder of Ocado Group, and Cathy Warden, Chairman, CEO and President of Northrop Grumman.
Since 2010, the Deming Cup has recognized leaders for operational excellence and fostering a culture of continuous improvement within their organizations. The 2022 award honors Steiner and Warden for demonstrating operational excellence and continuous improvement in their organizations and positioning their companies for growth and long-term success.
The co-chairmen of the 41-member award committee consisting of eminent personalities from industry and academia Terry LundgrenFounder, retired executive chairman of TJL Advisors, formerly of Macy’s, Inc. President and CEO and 2012 Deming Cup recipient and Palmisano itselfFormer Chairman, President and CEO of IBM and recipient of the 2010 Deming Trophy.
Congratulations to Professor Steiner and Warden Nelson FreemanThe director of the Deming Center praised him for “demonstrating Deming’s principles by driving rapid solutions in their industries.” In honoring Steiner and Warden, “We are honored to not only salute the spirit of W. Edward Deming, but to pass on his legacy to our students, the next leaders of industry.”
Steiner’s founding goal of Ocado Group was to transform how people shop for groceries by developing an unrivaled online customer proposition with a model that drives greater efficiency and profitability. To achieve this, he has driven the business to create unique and modern technology to solve some of the complexities faced by grocery retailers in the age of e-commerce, and has pioneered new logistics approaches in a sector that was resistant to change. Decades.
Nothing sums up Steiner’s approach to motivating and leading people better than a quote from W. Edwards Deming. “It’s not enough to do your best; you have to know what to do and then do your best.”
Upon receiving news of the award, Tim Steiner “I am delighted to receive the Deming Trophy. This award recognizes the extraordinary journey of the Ocado Group and the innovative spirit embodied by our colleagues in our work every day.” He added: “When we founded Ocado two decades ago, we were a small and determined startup in an industry that was very resistant to change. Today we are a global leader in technology and logistics, partnering with leading retailers in the world’s largest grocery markets. I am honored that our commitment to quality and our dedication to finding new solutions to old challenges has been recognized by the Deming Center.
Warden has always been passionate about developing a culture of continuous improvement and operational excellence. In the year Before becoming Northrop Grumman’s chairman, CEO and president in 2019, Warden started a company called “Operational Excellence” to take action on new methods to enable continuous quality improvement at all levels. With these processes in place, Warden inspires employees to deliver mission-critical solutions that advance human discovery, such as the James Webb Space Telescope, designed and built by Northrop Grumman, and that protect national security, such as the B-21 aircraft. Warden She exemplifies what it means to be a leader and role model with the four core company values she introduced in 2021: “We do the right thing, we deliver on our promises, we are committed to shared success, we are pioneers”.
Upon receiving the news of the award, Warden thanked the selection committee. “On behalf of the entire Northrop Grumman team, I am honored to accept the Deming Trophy. Our culture values people, innovation and practical excellence. We strive for continuous improvement and challenge the status quo to provide the benefits necessary to support our customers. Their highly valued mission. This award is a meaningful recognition of our team’s achievements and It’s a strong incentive to push forward,” she said.
Founded in 1993 Columbia Business Schoolthe W. Edwards Deming Center promotes academic and business excellence by creating applied research and curriculum, disseminating best practices, and providing professional development opportunities for practitioners.
Previous winners of the Deming Trophy include*: David Abney, Chairman and CEO of UPS; Zotis CEO Juan Ramon Alix; Douglas BakerChairman and CEO of Ecolab; Mary BarraChairman and CEO of General Motors; David CoteChairman and CEO of Honeywell; American Express Company Chairman and CEO Kenneth Chenault; Toby CosgrovePresident and CEO of the Cleveland Clinic; Janet DiFiore, of. Chief Justice New York State; Michael DowlingPresident and CEO of Northwell Health; Ken FrazierExecutive Chairman of the Board and former President and CEO of Merck; Jeffrey Immelt.Chairman and CEO of GE; Brent JamesChief Quality Officer of Intermountain Healthcare; H. Fisk Johnson, SC Johnson & Son, Inc. Chairman and CEO; Hubert Jolly, CEO of Best Buy; Ellen Cullman.Chairman and CEO of DuPont; Terry Lundgren, Chairman, President and CEO of Macy’s, Inc.; Sergio MarchionneChairman and CEO of Fiat Chrysler Automobiles; Indra Noi, Chairman and CEO of PepsiCo; Samuel Palmisano, Chairman, President and CEO of IBM; Paolo RoccaChairman and CEO of Tenaris SA; Arne SorensenPresident and CEO of Marriott International; Johns Hopkins Health System President Kevin Sowers; Ratan Tata, Chairman of Tata Sons; Craig Thompson, President and CEO of Memorial Sloan Kettering Cancer Center; And Stef WertheimerFounder of ISCAR, Ltd.
*Awarded titles are for the year they won the Deming Cup.
Media Relations: Keshia Mark, [email protected]
Source Columbia Business School
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