[ad_1]
Share the article
Last updated
As the winter storm loomed over the United States over the holidays, more than 6,000 flights were delayed and canceled. With this being the busiest holiday travel season since 2019, hundreds of thousands of travelers are getting lost, delayed and rerouted.
With the stress and pressure that comes with last minute cancellations, especially around Christmas time Here’s a simple guide to reading your passenger rights: Including when you have to make a refund and when the airlines have extra benefits for delays.
How to get a full refund if your flight is cancelled
If your flight is cancelled, even for reasons such as weather, and you no longer wish to travel; The airline owes a full refund.Although what they can tell you on the table.
The US Department of Transportation’s Aviation Consumer Protection page clearly states that consumers are entitled to a full refund. Not a voucher. If the airline cancels the flight and you no longer want to travel. Government policy covers cancellations due to bad weather, pilot shortages, mechanical issues and other reasons.
Even if you book a basic economy or non-refundable ticket, strict government policy still requires a full refund.
If your flight is canceled and you’re no longer traveling, or you’re going to drive or train instead, here’s how to get a refund:
- Contact your airline by phone, email or online chat and request a refund. As protocol, always try and get a voucher first. Don’t accept.
- If they still won’t refund you, you can file a formal complaint with the US Department of Transportation here.
- A more detailed ‘how to’ list can be found in this guide.
How to rebook if the flight is cancelled
If your flight is canceled but you’re still headed to Mom’s for turkey dinner, The airlines are responsible for rebooking you on the next flight. This rebooking process is usually automatic and can happen shortly after your flight is cancelled. Check your airline’s app and email to see if an alternative route is available for you.
If your flight was not automatically rebooked, but you received a cancellation notice, follow the written or email instructions on how to rebook.
If you are already at the airport when your flight is canceled and you are not automatically rebooked or unable to contact your airline via phone/chat, you can try going to your airline’s customer service desk as our agents will hand over the vouchers. They said ok.
Additional passenger rights and tips for canceled flights include:
- The airline should book you on the next flight for free.
- If the cancellation causes you to wait overnight, airlines will give you hotel vouchers and shuttle or transport vouchers to and from the accommodation. Airlines that offer accommodations for canceled or delayed flights include American, Delta, Southwest, United, JetBlue, Alaska, and Hawaiian.
- If a hotel room is not available, some US airlines, such as Delta, offer an airline credit toward the average hotel rate for onward flights.
- If the cancellation results in a delay of more than 3 hours, you are also entitled to meal vouchers.
- Some airlines, such as JetBlue, offer additional credits for delays. If a flight delay occurs prior to boarding, passengers are entitled to a $50-$200 credit depending on the length of the delay. If the delay occurs after boarding, the credit amount is $100-$250 depending on the time frame of the delay.
If you are hindered by excessive handling
Some passengers may be adversely affected by holiday flights this week, and not by hurricane cancellations, but by airlines overbooking flights.
If an airline sells more tickets than there are seats on the plane, which is unfortunately a common practice for US airlines, they have to pay big bucks for the inconvenience.
If you agree to bump into a new flight and the airline can get you to your destination within one to two hours of your original arrival time, you are entitled to 200% of the one-way fare or $775, whichever is greater. Low.
If the airline is able to get you to your final destination two hours after your original arrival time (or more than four hours for international flights), or if the airline is unable to make any alternative travel arrangements, the minimum compensation will be 400% of one. -On-road fare or $1,550, whichever is lower.
Your travel insurance will have additional benefits and coverage
I’ve been a full-time traveler for over 8 years now and I can honestly say, I always have travel insurance, whether it’s a short domestic trip or an extended international trip.
If you are canceled or delayed, check your travel insurance terms and conditions, as they may have additional fees and benefits from the airline. Some will give you extra money for things like toothpaste and shampoo for delays, while others may offer extra accommodation options if your airline can’t make a big call.
If you find yourself stuck at the airport for hours this week, here’s a list of 10 ways to pass the time at the airport.
Traveler alert: Don’t forget travel insurance for your next trip!
↓ Join our community
of Off Road Community FB Group It has all the latest reopening news, talks, and Q&As every day!
Subscribe to our new posts
Enter your email address directly to your inbox to subscribe to off-road travel news
This article originally appeared on TravelOffPath.com
[ad_2]
Source link
