Laptop Tech Support Show! Our 2022 ratings


When buying a new laptop, you should consider many features of the device such as its performance, battery life, display and design. However, the quality of tech support you receive from the manufacturer should also be a factor.

The level of customer service you get won’t show up on a spec sheet, but it’s important when you’re trying to report for the next day and your touchpad stops working. That’s why for more than a decade, Laptop Mag has published our Tech Support Show, where we secretly test and rank 12 major laptop brands.

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