Business Process Outsourcing (BPO) Market to Reach USD 293.650 Billion by 2029 Global Outsourcing Trends, Competitive Analysis, Business Environment, Regional Analysis


Market Research Development Private Limited

Market Research Development Private Limited

Business Process Outsourcing Market: Global Industry Analysis and Forecast (2022-2029) by Service, Outsourcing Type, Application, Company Size, Ownership, End User and Region.

Pune, Jan 25, 2023 (GLOBE NEWSWIRE) — Top Market Research is a leading market research firm that has published a report on “Business process outsourcing (BPO) marketHe said. The report is useful Industry Investors, market players and stakeholders to plan and develop key Business Strategies to maintain market presence in the international market. Based on the analysis, the Business Process Outsourcing (BPO) market size is estimated to be USD 169.763 billion in 2021 and the overall Business Process Outsourcing (BPO) value is estimated. Income It is expected grow up At a CAGR of 7.09% from 2022 to 2029, it will reach approximately USD 293.650 billion.

Business Process Outsourcing (BPO) Market Scope and Research Methodology

The Business Process Outsourcing (BPO) Market report highlights the overall industry dynamics, potential market, challenges, current market trends and market restraints, enabling users to identify business opportunities and market strategies and enhance their global industry presence. The Business Process Outsourcing (BPO) market report estimates the revenue growth of the key players at the national and global level, along with an analysis of the most recent market trends in each sub-segment during each forecast period. The global Business Process Outsourcing (BPO) market report is segmented accordingly. ServiceType of Outsourcing; AppCompany size, ownership, end user and region by MMR analysis to provide a final and effective conclusion for market players, investors and new entrants.

The Business Process Outsourcing (BPO) market report includes a strategic profile of the market on top of Comprehensive analysis of key players, as well as their technology-driven core competencies and business strategies such as advanced services Softwarenew trade agreements, Joint Ventures, Partnerships and Acquisitions. MMR analysts too Delivery Data as Excel files and pivot tables for their clients, as well as help them generate presentations using the data. Collections included in the report. A bottom-up approach was used for market estimation and forecasting. Data Collected from Wide Sampling using both primary and secondary research approaches to confirm the findings. The MMR study includes industry recommendations, perfect opportunities, and investment strategies based on current in-depth investigation. Competitive Landscape in the business process outsourcing (BPO) market.

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Business Process Outsourcing (BPO) Market Overview

With the help of third-party vendors, various organizations such as IT, finance and accounting, e-commerce and support, back office processing, procurementHR and recruitment processes and others use business process outsourcing (BPO) services. To remain competitive in the market, businesses are turning to third-party outsourcing (BPO) service providers to increase operational efficiency. Most organizations in the industry are spending heavily on modern research and development. Technologies To deliver a wide range of BPO services to their clients, such as big data, analytics, cloud computing and artificial intelligence.

Business Process Outsourcing (BPO) Market Dynamics

A key driver of business process outsourcing services is increased usage. BPO Services in IT And Telecommunications Sectors. The industry is being strengthened by various BPO services, which include banking, financial services, healthcare and manufacturing services. Use of BPO customer service Services Grows, as well as operating costs and the effectiveness of the support function. BPO services are expected to provide reliable, consistent and round-the-clock support in their dealings with organizations. Critical Business activities. A corporate culture of prioritizing shared workloads is expected to generate demand for business process outsourcing, leading to continued success. The increasing expenditure of enterprises in BPO is driving the business process outsourcing (BPO) market growth.

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Business Process Outsourcing (BPO) Market Regional Insights:

In the year By 2029, China and India are expected to account for the largest revenue share and drive regional market growth. Factors such as increasing government spending on BPO, BPO-centric education, emphasis on improving employee communication skills, and improved infrastructure are expected to drive industry growth in China and India. Because of its attractive landscape and suitable for investors tax As a result, India was a popular outsourcing market. A number of BPO firms in India are establishing their presence in Tier 2 and Tier 3 cities from providing only contact center or call center services to acquiring high level expertise and providing a range of additional financial, accounting and IT services.

Market size in 2021

169.763 billion dollars

Market size in 2029

293.650 billion dollars.


7.09% (2022-2029)

Forecast time


Foundation year


Number of pages


Number of tables


Number of charts and figures


Room covered

Service, Outsourcing, Application, Enterprise Size, Ownership, End User

Regional scope

North America (USA, Canada, Mexico), Europe (UK, France, Germany, Italy, Spain, Sweden, Austria and Rest of Europe), Asia Pacific (China, India, Japan, South Korea, Australia, ASEAN, Rest of APAC); Middle East & Africa (South Africa, GCCC, Egypt, Nigeria, Rest of ME&A), South America (Brazil, Argentina, Rest of South America).

Report coverage

Market Share, Size and Forecast by Revenue, Price | 2022-2029, Market Drivers, Restraints, Investment Opportunities, Major Challenges, and Key Trends, Competitive Landscape, Business Environment, Key Players Reference, MMR Competition Matrix, Competitive Leadership Mapping, Market Ranking Analysis of Global Key Players, PESTLE and PORTER Analysis, leading player SWOT analysis, players’ service offerings, technological developments, growth strategies, etc.

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Business Process Outsourcing (BPO) Market Key Competitors include:

  • ADP, LLC (New Jersey)

  • Conduent Inc., (New Jersey)

  • Accenture PLC. (Ireland)

  • WNS Global Services Ltd. (India)

  • Capgemini (France)

  • Infosys BPM Limited (India)

  • IBM Corporation (New York)

  • Tata Consultancy Services Limited (TCS) (India)

  • TTEC Holdings, Inc., (Colorado)

  • Conneqt Business Solutions Limited (India)

  • HCL Technologies (India)

  • Wipro Limited (India)

  • Amdox (Missouri)

  • NCR Corporation (Georgia)

  • Sodexo (France)

  • Genpact (India)

  • Concentric (California)

  • Teleperformance (France)

  • Plaxonic Technologies (India)

  • XL Services (New York)

  • Skies (Florida)

  • OctopusTech Solutions (India)

  • Aegis Limited (India)

  • CBRE Group, Inc. (Texas)

  • Anderson Group BPO Inc. (Philippines)

  • Automattic Infotech (India)

  • Avaloc (Switzerland)

  • Neon (Japan)

  • Nomura Research Institute, Ltd. (Japan)

  • NTT Data (India)

  • ValueNotes Strategic Intelligence Pvt. Ltd. (India)

  • Oracle (Texas)

  • TriNet Group, Inc. (California)

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Key offerings:

  • English Proficiency Test Market Dynamics, Trends and Scope, Value Chain Analysis, Regulatory Structure

  • Market Dynamics: Growth Drivers, Market Restraints, Investment Opportunities, Market Challenges and Manufacturing Trends, Technology Trends

  • Supplier power Buyer power Threat of new entrants Threat of substitutes Competitive rivalry

  • Political analysis, environmental analysis, social analysis, technological analysis, economic analysis, legal analysis

Key Questions Answered in the Business Process Outsourcing (BPO) Market:

  • What is Business Process Outsourcing (BPO)?

  • What is the annual growth rate of Business Process Outsourcing (BPO) market?

  • Who are the key players in the Business Process Outsourcing (BPO) market?

  • Which player holds the largest market share in the Business Process Outsourcing (BPO) market in 2021?

  • Which segment is expected to hold the largest market share in the business process outsourcing (BPO) market by 2029?

  • What Factors Impact the Business Process Outsourcing (BPO) Market Growth?

  • What Factors Restrain Business Process Outsourcing (BPO) Market Growth?

  • Which region holds the largest market share in the Business Process Outsourcing (BPO) market in 2021?

  • What are the business process outsourcing (BPO) market opportunities?

  • What strategies are used by competitors in the Business Process Outsourcing (BPO) market?

  • What are the growth prospects of the Business Process Outsourcing (BPO) market in developing countries?

  • Which segment is expected to see the fastest growth and why in the Business Process Outsourcing (BPO) market?

He is leading a leading market research, information technology and telecommunications research firm and has published the following reports:

Cloud-based BPO market: The global cloud-based BPO market size is expected to reach USD 242.11 billion by 2029, at a CAGR of 18.80% during the forecast period. Technology-driven change offers significant opportunities for the global cloud-based BPO market.

Healthcare BPO market: The healthcare BPO market is expected to grow at a CAGR of 10.10% during the forecast period to reach USD 645.82 billion by 2029. Cost reduction in the healthcare industry, reduction in overall healthcare costs and initiatives by governments to implement RCM solutions are expected. Healthcare BPO will drive market growth.

Public cloud in the BFSI market: The public cloud by BFSI market size is estimated at USD 51 billion by 2021, and the total BFSI revenue is expected to reach USD 156 billion from 2022 to 2029, with a growth of 15%. The rise in digital transformation in industries is expected to drive the public cloud in BFSI market opportunity during the forecast period.

Cloud applications market: The cloud application market size is estimated at USD 327 billion by 2021, and the total revenue is expected to grow by 19% from 2022 to 2029 to reach USD 1314 billion. With the ever-increasing demand for data portability, business cost savings in IT infrastructure, and access to various devices from anywhere, the global cloud-based applications market is expected to grow at a rapid pace.

Cloud field service management market: The Cloud Field Service Management market size is expected to reach USD 10.49 billion by 2029 at a CAGR of 12.67% during the forecast period. The increasing demand for cloud computing among end-use industries is expected to create various important opportunities for the market.

About conducting market research:

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