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Dive Brief:
- Ganesh Jayaram will take over technology strategy at American Airlines, replacing CIO Maya Liebman. Jayaram will become the airline’s Chief Digital and Information Officer (CDO) on September 1, the company announced. Monday press conference.
- Jayaram was promoted to CIO at Deere & Company on May 31 after six years as the company’s VP of IT, during which he helped the manufacturer. Mixed cloud infrastructure on board And disclosed a A completely independent tractor Prototype.
- Maya Leibman announced that she will step down as CIO in June pending a search for her successor. During her 12 years as CIO, Leibman drove the company’s modernization efforts, including: The transition to the cloud And Accepting automation.
Dive Insight:
Jayaram’s move to the US comes at a challenging time for the airline industry.
Pilot shortages and other labor woes, supply chain disruptions, rising fuel prices and plain old bad weather plagued U.S. carriers in the first half of the year, delaying one in five flights through May.
This is the highest number of delays in that five-month period since 2014, according to the latest figures from the Department for Transport.
Despite these problems and a tumultuous summer for air travel, American, the largest domestic air carrier by volume, has shown healthy signs of recovering from the pandemic’s setbacks. In its July earnings report, the company reported record Q2 revenue of $13.4 billion, the largest single-quarter revenue in the company’s history.
Leibman credited the recovery to ongoing investments in technology and modernization during an earnings call in July. As part of those investments, American announced in May a partnership with Microsoft to leverage customer experience and airline advanced analytics to make Azure the cloud platform of choice.
American CEO Robert Isom described Jayaram’s experience driving innovation in a complex global organization and his focus on operational reliability in a press release.
Leibman, who has been with America since 1994, will not leave the company. When she said she was moving to the UK, she was moving into a consulting role with the airline.
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